Since Capita took over the pensions contract in November 2015, it had been supported by a team from NHSE (NHS England) to help deliver the contract. NHSE made the decision to withdraw that support in January 2018.
We are aware of ongoing issues that practices are experiencing with NHSPS. We are taking action to
resolve these issues nationally, but as yet there remain significant unresolved matters which we are
dealing with as a matter of urgency.
The RCGP has approved a new Guide to Supporting Information for Appraisal and Revalidation (March 2016) that aims to reduce inconsistencies in interpretation and simplify and streamline the recommendations.